Mary Portas: Secret Shopper Season 2 Episode 1 Hallmark Foods 2015
8.5/10 by 2 users
The retail guru works with four businesses to help improve the quality of their customer service. At a family-run convenience store in Burnham, Buckinghamshire, she's shocked to see how staff behave when they don't know they're being filmed. Too much clowning around means out-of-date food is being left on the shelves, so Mary takes supervisor Dean and his team to a Michelin-starred restaurant to show them how to work well together. She also wants owner Keshu to rethink the products he stocks and give his savvy daughter Ash more responsibility.
- Released: 2015-02-24
- Runtime: 47 minutes
- Genre: Reality
- Stars: Mary Portas
- Director:
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1. Hallmark Foods 2015-02-24
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2. Godfreys 2015-03-03
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4. Aylesbury 2015-03-17
